Terms of Service

1. Agreement and operator

These Terms of Service (“Terms”) govern access to and use of LitiGenie, including its websites, software, applications, and related services (collectively, the “Service”). LitiGenie is operated by CFOCrew LLC, a California limited liability company (“LitiGenie,” “we,” “us,” or “our”). By creating an account, accepting an order form, or using the Service, you agree to these Terms. If you use the Service for a firm or other organization, you represent that you have authority to bind it, and “you” includes that entity.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering into a binding agreement. You must provide accurate account information, protect your credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity conducted through your account and for ensuring that your authorized users comply with these Terms.

An organization administrator may manage access, settings, and organization data for users associated with that organization. Your organization may control your account and access organization data as permitted by its agreement with us.

3. The Service and changes

LitiGenie is an AI-assisted litigation intelligence platform that organizes case materials, analyzes documents, identifies source-backed issues, and helps prepare attorney-supervised work product. We may improve, modify, suspend, or discontinue features as the Service develops. We do not guarantee that every feature will always be available or that the Service will be uninterrupted or error-free.

4. Attorney review and AI-generated output

LitiGenie is a technology tool and does not provide legal advice or legal services. The Service does not replace attorney judgment, professional duties, or review of original source materials. Outputs may be incomplete, inaccurate, or unsuitable for a particular matter, even when citations or cite-checking features are provided.

AI-generated — verify independently. You are solely responsible for reviewing outputs, confirming citations against the record, complying with applicable law and professional rules, and deciding whether and how to use any output. No output guarantees a legal outcome, settlement value, litigation result, or court acceptance.

5. Customer data and permissions

You retain ownership of documents, information, instructions, and other content you submit to the Service (“Customer Data”). You grant us and our service providers a limited right to host, copy, transmit, and process Customer Data only as reasonably necessary to provide, secure, support, and maintain the Service, comply with law, and enforce these Terms.

You represent that you have all rights, permissions, and lawful bases needed to submit and process Customer Data, including information concerning clients, witnesses, employees, medical treatment, or other individuals. You remain responsible for privilege, confidentiality, protective orders, client consent, and professional obligations. Use of the Service does not itself create an attorney-client relationship with us or guarantee that privilege or work-product protection will apply.

6. Acceptable use

You may not, and may not assist another person to:

• use the Service unlawfully or in violation of court orders or professional duties;
• submit data you are not authorized to process;
• interfere with, probe, bypass, or compromise security or access controls;
• reverse engineer or extract source code except where applicable law prohibits that restriction;
• scrape, resell, sublicense, or provide unauthorized third-party access to the Service;
• upload malware or use the Service to facilitate fraud, abuse, or harm; or
• misrepresent AI-generated material as independently verified attorney work.

7. Fees, pilots, and order forms

Pricing, usage allowances, payment terms, and service periods may be established in an order form, subscription selection, pilot arrangement, or other written agreement. Unless that agreement states otherwise, fees are due as invoiced, exclusive of taxes, and non-refundable except where required by law. You are responsible for applicable taxes other than taxes based on our net income.

Pilot, preview, beta, and early-access features may be changed or discontinued at any time and may have additional limitations. They are provided for evaluation and may be less reliable than generally available features. If an executed order form or other signed agreement conflicts with these Terms, that agreement controls for the conflict.

8. Privacy and security

Our Privacy Policy explains how we handle personal information. We use safeguards designed to protect Customer Data, but no system can guarantee absolute security. You are responsible for selecting appropriate materials for upload, maintaining secure devices and accounts, and promptly reporting suspected compromise.

9. Third-party services

The Service may rely on or link to third-party services, including AI model providers, authentication, payment, email, hosting, storage, legal research, and integration providers. Their services may be governed by separate terms. We are not responsible for third-party services outside our control, although we remain responsible for our obligations under these Terms and applicable law.

10. LitiGenie intellectual property and feedback

The Service, including its software, interface, workflows, branding, and documentation, is owned by CFOCrew LLC or its licensors and is protected by intellectual-property laws. Subject to these Terms and applicable payment obligations, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal professional purposes. If you provide feedback, you grant us a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing Customer Data.

11. Suspension and termination

You may stop using the Service at any time, subject to any applicable order form. We may suspend or terminate access if you materially breach these Terms, create a security or legal risk, fail to pay amounts due, or use the Service in a way that could harm us, our users, or third parties. When reasonably practicable, we will provide notice and an opportunity to cure.

After termination, access ends and we may delete or de-identify Customer Data in accordance with our retention practices, subject to applicable law, legitimate security and operational needs, backups, and any written agreement requiring a different period. Provisions that by their nature should survive termination will survive.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CFOCREW LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND RESULTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUTS WILL BE COMPLETE, CORRECT, OR SUITABLE FOR FILING OR RELIANCE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CFOCREW LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OR GOODWILL; LEGAL MALPRACTICE OR PROFESSIONAL-LIABILITY CLAIMS; OR LOSSES ARISING FROM RELIANCE ON AI-GENERATED OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100. These limitations apply to the extent permitted by law and do not limit liability that cannot legally be limited.

14. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless CFOCrew LLC and its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable legal fees arising from your Customer Data, your use of outputs, your violation of these Terms or applicable law, or your infringement of another person's rights. This obligation does not apply to the extent a claim results from our gross negligence or willful misconduct.

15. Governing law and disputes

These Terms are governed by California law, without regard to conflict-of-law rules. Before filing a claim, each party will make a good-faith effort for 30 days to resolve it informally after written notice. Any dispute not resolved informally must be brought exclusively in the state or federal courts located in Orange County, California, and each party consents to their personal jurisdiction and venue. Either party may seek immediate injunctive relief to protect confidential information, security, or intellectual property.

16. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms and update the effective date. If a change materially affects your rights, we will provide reasonable notice through the Service, by email, or another appropriate method. Continued use after the effective date constitutes acceptance of the revised Terms.

17. General terms

These Terms, the Privacy Policy, and any applicable order form or signed agreement are the entire agreement concerning the Service. If a provision is unenforceable, it will be modified only as necessary and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Neither party is liable for delay caused by events beyond its reasonable control, except payment obligations.

18. Contact

LitiGenie is operated by CFOCrew LLC in Orange County, California. Questions or legal notices concerning these Terms may be sent to legal@litigenie.com.